Testimonials - Solitaire Consulting

Clients and Testimonials

Here is what our clients say about us

"FCM has regularly engaged Solitaire Consulting to assist with various projects to improve and enhance our business processes and practice. They take the time to understand our business and their personable, pragmatic and logical approach has helped to successfully steer the projects and ultimately deliver the required results in a timely fashion. FCM is very pleased to work with Solitaire Consulting and we fully expect our collaboration to continue as our business grows."

Suzi Hall

Director, FCM Trust Jersey

"We enjoyed working with Solitaire Consulting, we found them flexible, efficient and really helpful. It was a huge advantage having an impartial facilitator manage the process which really helped consensus around the content. We actually completed the work faster and cheaper than expected with really positive feedback from the participants"

John Garton

Executive Director, Jersey Product Promotion Limited

"It is clear that Solitaire Consulting has a huge amount of knowledge and experience in this market space. We have worked together as we have developed our new system and it is clear that we share common customer service values. They have provided us with valuable insights into the direction of travel whilst maintaining an independence and integrity of approach which is impressive."

Mick Jones

Managing Director, thewealthworks Limited

"As a financial services Software House we were sceptical of the advantages of working with a third party Project Manager, with one of our own established clients. Solitaire was highly recommended and his approach and methodical process, to migrate into our systems, a very large third party system and data conversion project was informative and has had a positive effect on our approach to several other areas of our business. They are engaging and confident and this allowed the project to complete on time, meeting all the expected objectives. We would not hesitate to work with Solitaire Consulting again."

Scott Falla

AcuSoft Computer Consultants

"The various offices of our firm have had the benefit of working with Solitaire Consulting over several years. They have provided input way beyond simply a set of recommendations, by remaining completely involved, and providing constant leadership and support throughout the change process we undertook. Their skills in change management are highly developed, but probably their greatest strengths has been their grasp of our business, and ability to win the trust and respect of everyone they have worked with, across all levels of our organization, even knowing the names and roles of several hundred people! This has certainly played an important part in what has been accomplished. We would not hesitate to engage them again for any future projects."

Jean McIvor

Partner, Spoor & Fisher

"Solitaire Consulting was brought into our organisation to improve efficiencies and streamline processes. I quickly gained respect for their ability to see where change was needed; to suggest the necessary changes/improvements; and to ensure a smooth implementation of change processes. Solitaire combines the logical, structured and organised approach of an engineer with a high EQ. They are able to see to the crux of a problem, see how to fix it and, most importantly, are able to achieve the necessary buy-in from staff and management alike. For this reason, although their mandate was limited to processes, they regularly became a management sounding board for deeper and more strategic issues within our firm. Solitaire has made a significant difference to our organisation – to its processes but also to its strategic outlook and management style. Their guidance will leave a lasting impression on our firm."

Megan Reimers

Partner, Spoor & Fisher South Africa

"Solitaire Consulting have completed the first stage of a consultancy project for my company, and in doing so have demonstrated a welcomed pragmatic approach in formulating relevant recommendations. They have demonstrated an ability to understand a brief, devise and execute an appropriate work plan, draw from their experiences and apply business sense and common sense to the challenge we set them. They have liaised effectively with our staff at all levels, in particular creating respect from our directors and senior personnel. We would use Solitaire Consulting again, indeed will do so."

Mike Berry

COO, Spoor & Fisher Jersey

"Spoor & Fisher engaged Solitaire Consulting to conduct a comprehensive process and systems analysis with a view of improving efficiencies and productivity in our organization. From the outset, they inspired confidence with their pragmatic approach, and gained the trust of partners and staff alike with their calm and rational demeanour. They succeeded in delivering practical solutions to real world problems, and guided us through the difficult process of organisational change in a logical and systematic manner. Throughout the process Solitaire demonstrated a fundamental understanding of not only our business, but also our people, which contributed significantly towards the successful execution of a very constructive project."

Lodewyk Cilliers

Partner, Spoor & Fisher South Africa

"I can thoroughly recommend Solitaire Consulting. All projects need to be carefully thought out and implemented and they have indeed brought to the table ability, professionalism and an eye for detail that has been truly valuable."

Liz Nursey

Director, PraxisIFM

"I have found Solitaire Consulting to be one of a rare breed of consultants; someone who integrates themself so seamlessly into your organisation that you quickly see them as part of the team rather than a hired gun. Their friendly disposition belies a steely resolve to tackle the proverbial elephants in the room, and they are as passionate about improving our business operations as we are. I have appreciated their straightforward approach and complete lack of ‘consultant speak’, and the manner in which they have been able to engage with staff and management alike, managing the change program with a steady hand. As we approach the end of Solitaire’s brief with our firm they leave us in much better shape than when they came on board, and we will no doubt reap the benefit of this expert guidance for years to come."

Mark Kemp

Partner, Spoor & Fisher South Africa

"Solitaire Consulting is providing Programme Manager on a technology implementation and process redesign project at Vistra. I have been highly impressed with them in this role across several dimensions. They have an excellent grasp of the capabilities of technology and the functionality of current software. They have good presentation skills. They have very strong project management expertise, are highly organised, and deploys PRINCE2 disciplines which greatly assist to maintain momentum. They have an engaging and positive manner, and have been able to get commitment to the project from my wider team. They can relate to people at different organisational levels with their different interests and agendas. I would not hesitate to recommend them as a consultant."

Chris Burton

CEO, Vistra (Jersey) Limited